General guidelines to teachers using the Kitabi programme
Typical lesson format
Detailed, lesson by lesson, goals, plan and exercises.
Shipping
UK Standard Delivery: Delivered within 2-5 working days.
UK Free Standard Delivery: Free standard delivery on all orders over £100. Delivered within 2-5 working days.
Next Working Day Delivery: Order before 12 pm to receive your order on the following working day.
Orders outside of the UK: We currently fulfil international orders through our official WhatsApp +447533177345. Delivery costs and time vary depending on location, chosen courier and the total weight of the package(s).
Returns
We accept returns of unopened items within 30 days of delivery. Faulty, damaged or unusable items will be fully refunded and we will be responsible for all the postage costs in the process. If the return request was not due to a fault on our behalf, then we may only refund the product(s) costs excluding the shipping costs. If you need to return an item, please contact us with your details and order number.
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